1. Welcome to your social life super app! Orgonize allows Organisers to put up every gig, comedy night, pop up, hike, festival and secret speakeasy on one map, no matter who sells the tickets or how you get in.

   • Discover and book – Buy tickets, grab free passes, transfer tickets, RSVP or bookmark events for later, all in one place.

   • Event chat rooms – Every event has a live chat so guests can swap tips, meet up and relive the highlights later.

   • Bring friends – Reserve or send tickets in two taps and share plans instantly.

   • Host your own adventures – Create private birthdays, hikes or nights out, see who is interested and who is going.

   • Win stuff – Follow a host to enter free prize draws for VIP upgrades, holidays and more.

   • See the buzz – With location sharing on, watch friends pop up on the live map and join the fun.

We are only getting started, new features arrive over the next 12 months. Buckle up, events and entertainment just levelled up.

Anyone aged 16 or over in any region where Orgonize is available may use the app, provided they accept our Terms of Use and follow local laws.

Download Orgonize from the App Store or Google Play and follow the on screen prompts to register with your mobile number.

Orgonize embeds your photo into your tickets. This allows the host to verify your identity for proof of purchase. If your phone is lost or dies, the host can still check you in manually using your photo as the ticket owner. You can update your profile photo anytime, but it must be a clear headshot. Photos of pets, plants, or other non-identifiable images may result in being refused entry if the host cannot verify your identity.

For events using Orgonize tickets, tap Book Tickets and complete payment, tickets appear instantly in your wallet. If Book Tickets opens a third-party site such as Eventbrite, Dice or Ticketmaster, that service sends your tickets. After buying third-party tickets, open Orgonize and tap Going so friends can see you are attending.

You pay the ticket price plus a booking fee (if applicable). A separate processing fee also applies, and processing fees are non refundable.

No, refunds cover the face value of the ticket and the booking fee only.

The organiser sets the refund policy and handles refunds through Stripe. Refunds cover the ticket face value and booking fee, processing fees are non refundable. If you are eligible, contact the organiser via the event page, Orgonize is not responsible for refunds.

If an event is cancelled, the organiser processes refunds via Stripe. Refunds go to the original ticket purchaser and include the ticket face value plus the booking fee, processing fees are non refundable. Orgonize does not issue refunds.

Yes, reserve up to four tickets at checkout, friends have one hour to complete the purchase and join you.

Yes, your friend must accept the tickets before the transfer is confirmed. You can cancel a pending transfer at any time, and each ticket can be transferred up to three times.

Every ticket, plus any event you have RSVP’d to, sits in your wallet under Events. Show the QR code at the entrance or tap Check In at non ticketed events to let friends know you are there, no more scrambling for screenshots at the door.

Immediately after payment is confirmed, tickets or passes appear in your wallet.

Guest passes are first come, first served and remain subject to the organiser’s terms. Live availability shows how many passes remain.

On the day, events you are attending appear on What’s On for instant ticket access or Check In.

Ticketed events: Show your QR code to staff or scan it at the printed code, organiser’s choice. Lost ticket or dead phone? Staff can check you in manually with your name, mobile number and profile photo.

Non ticketed events or Other Ticket providers: Mark yourself Going, be at the venue and tap Check In on the event page to unlock interaction features.

Yes, tap Report in the event settings to flag issues for review.

All transactions go through Stripe, Orgonize never stores your card details.

Contact the organiser directly via the link on the event page, they can help with any event specific questions or issues.

General competitions – open to everyone, find them under Competitions in the main menu.

Event competitions – linked to a specific event, access them via Competitions or the event Interaction page.

Attendee exclusive competitions – appear on the event Interaction page after you check in.

Every competition you have entered is in your wallet under Competitions, active entries also appear in the main menu Competitions tab.

For competitions lasting longer than 24 hours, you may enter once every 24 hours. A countdown timer shows when you can enter again.

Winners receive an automatic notification, you can also check ended competitions in your wallet.

Competitions are created by the organiser or business, which sets the competition terms and conditions and handles any disputes. Orgonize is not a party to the competition.

Orgonize runs a fair, random draw and notifies both the winners and the organiser, who receives the winners’ contact details.

Event competitions are organiser run prize draws linked to a specific event. Once you have checked in, you can enter for a chance to win on the day prizes.

Each competition page includes direct contact details for the organiser or publisher, contact them with any competition questions or problems.

We secure your data with industry standard encryption in transit and at rest, segregated servers, regular security audits and role based access controls.

Only the information required to run the service, typically your name, date of birth, email address, phone number, gender and profile photo. We never sell or share your data without consent, see our User Terms Agreement and Privacy Policy.

Open Settings › Delete Account in the app. This permanently removes your profile and content. We keep only data needed for legal or fraud prevention reasons, then delete or anonymise the rest.

Email dpo@orgonize.com to request access, correction, deletion, restriction, portability or objection. We will verify your identity and respond within legal deadlines.

We keep your data only as long as needed for the purposes in our Privacy Notice, typically for your active account plus any legally required period for disputes, taxation or fraud prevention, then delete or anonymise it.

Yes, but only with trusted providers such as Stripe and Orgonize affiliates to run the service. When data leaves the EEA or UK we use approved safeguards like Standard Contractual Clauses, see the Privacy Notice for full details.

We will alert you in app, by email or another clear channel at least 30 days before significant changes take effect, giving you time to review them.

First, close and relaunch the app, then ensure you have the latest version from the App Store or Google Play.

Still stuck? Delete and reinstall the app. If the issue remains, email support@orgonize.com and we will reply promptly.